Courier Delivery FAQ

We serve Washington DC, Maryland, and Northern Virginia, with direct interstate delivery to cities across the East Coast. Send us the pickup and delivery addresses and dispatch will confirm coverage for your route.

For most local same-day requests, pickup is available within an hour after confirmation. Rush, scheduled, overnight, weekend, and holiday deliveries are also available.

The estimate depends on approximate distance, vehicle, shipment and additional stops. The free calculator uses address locations with an allowance for the route; actual road distance may differ. The starting minimum is $95. Return trips and extra stops affect the estimate, and a manager confirms the final total before pickup.

No account is required to send a delivery request. Businesses with regular routes can request an account for tailored service and invoicing arrangements.

Yes. Build a route with up to 10 pickup or delivery stops, or send your route spreadsheet. Include your preferred dates and time windows so dispatch can arrange a recurring schedule.

We carry documents, parcels, medical specimens and supplies, pharmacy items, legal filings, embassy documents, hotel luggage, equipment, and business materials. Describe unusual, fragile, or oversized items before booking.

Yes. Our team supports medical and laboratory deliveries with trained handling, temperature requirements where specified, and documented chain of custody. Include your handling protocol in the request.

Sedans are suitable for envelopes and smaller parcels. Cargo vans handle larger or higher-volume shipments. Tell dispatch about the size, weight, and quantity so the right vehicle can be arranged.

Pack and seal the item securely, protect fragile contents, and label the recipient clearly. Medical or temperature-sensitive shipments need suitable compliant containment and any handling instructions agreed with dispatch.

After you submit the form, the request is saved and sent to dispatch. A manager reviews the route and confirms the price and pickup arrangements by email, normally within about 15 minutes.

Keep the private status link provided with your request or sign in to My Deliveries. Our team updates the delivery status. Optional email notifications can be enabled in your account.

Dispatch can provide confirmation of delivery, the handoff time, and the recipient details. Let us know before pickup if a signature, photo, or specific custody document is required.

Yes. Include the building, entrance, recipient, access requirements, and any filing deadline. Dispatch will coordinate the handoff and confirm any additional instructions.

Call 301-312-9364 as soon as possible. The options and any applicable charge depend on whether the courier has already been assigned or started the trip. Dispatch will explain the details.